How to return a product.

If you find yourself in the position of wanting to return an item this is obviously no problem. We welcome you to take the time to fit, try and think about your new products. On this page we kindly present you 6 steps on how to return the products if necessary. If you have any questions please contact our client services and we'll be happy to assist you. 

We can only give you a refund when the products have not been used and have been returned within 14 days after receiving the product(s). We hope you understand.

Unfortunately, you are responsible for the refund shipping costs. 

Step 1: Download the return form. You can download the form by clicking on this text.

Step 2: Please fill in the return form correctly and add it to your return parcel.

Step 3: Request a return on the order page, you can find this when you log in on our website. You don't have to create an account, an e-mail confirmation is sufficient. 

Step 4: Make a parcel with the products you would like to return, and add the return form. 

Step 5: The sealed package, with a filled return label, is to be sent to : 

Tête de Mule Couture

Dorpsstraat 72

5851AL, Afferden 

Nederland

Step 6: Once we've received your parcel you can expect a full refund within 14 days. 

If you need any assistance you can click here, or send an e-mail to : support@tetedemulecouture.com 

We are here to help.

Please reach out to support@tetedemulecouture.com

Expect a reply as soon as possible within a maximum of 24-36 hours.